Privacy Policy

Last updated: July 2026

1. Information We Collect

Paidex collects only what it needs to run your account:

  • Your account email and authentication credentials.
  • Business details you enter when signing up.
  • The invoice data you upload — customer names, invoice dates, amounts, balances, and payment dates — parsed from the CSV files you import.

We do not collect Social Security numbers, government IDs, consumer credit data, or location-tracking data.

2. How We Use Information

  • To build the payment ledger and reports you see in your account.
  • To maintain, secure, and improve the service.
  • To communicate with you about your account.

3. Information Sharing

Your data is yours. Paidex is a single-account tool: the invoice data you upload is visible only to your account. There is no shared network and no cross-account lookup. We never:

  • Sell your data to third parties.
  • Share it with advertisers.
  • Provide it to credit bureaus.
  • Expose your customers or figures to any other account.

We use service providers (such as hosting and database infrastructure) to operate Paidex; they process data only on our behalf.

4. Data Retention

Your imported data stays in your account until you replace it with a new import or delete your account. When you delete your account, associated data is removed within 30 days.

5. Your Rights

  • Re-import to replace your dataset at any time.
  • Delete your account and associated data.
  • Update your business information.

For any privacy request, contact us at support@paidex.co.

6. Data Security

We use industry-standard measures including encryption in transit and at rest and secure authentication. No system is perfectly secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this policy from time to time and will notify users of significant changes.

8. Contact

Questions or requests: support@paidex.co