Questions

Everything about getting your invoices in and reading the ledger back out.

What is Paidex?

A payment-history tool for trades contractors. Upload your QuickBooks invoice export and Paidex shows you a ledger of how each customer actually pays — who owes, how long, and who pays late.

Do I have to connect my QuickBooks account?

No. Paidex works from a CSV export only. There is no OAuth connection, no API access, and nothing to authorize inside QuickBooks.

What file do I upload?

Any invoice report from QuickBooks Online, exported to CSV. Reports vary, which is why Paidex always shows a column-mapping step for you to confirm.

What will it cost?

Paidex is free while in early access. If paid plans arrive later, current accounts will get clear notice first.

My headers are named oddly — will it still work?

Yes. Paidex fuzzy-matches your headers to the fields it needs and shows you the mapping to confirm or adjust before importing.

What if my export has no payment dates?

It still imports. Without payment dates, Paidex runs in aging-only mode — reporting open balances and days past due. Add payment data later for average days-to-pay and late-payment verdicts.

What happens when I import again?

Importing replaces your previous dataset. Paidex clears your current customers, invoices, and payments and rebuilds from the new file, so your ledger always reflects your latest export.

What about bad or blank rows?

Rows with no customer name, no readable amount, or no readable invoice date are skipped, and the count of skipped rows is reported after import.

Is this a review site or a rating service?

No. Paidex records verifiable payment facts from your own invoices — never opinions, star ratings, written reviews, or invented risk scores. Verdicts like “Slow Pay” are plain-language summaries of the numbers on the row.

How is a verdict decided?

From two fixed thresholds — 21 days and 60 days late. Delinquent means an open balance 60+ days past due or an invoice paid 60+ days late; Slow Pay means late patterns past 21 days; On Time means neither.

Why is someone Delinquent with a low current balance?

Because a verdict looks at history, not just today. A customer who paid an old invoice more than 60 days late is flagged even if their current balance is small.

Can other contractors see my customers?

No. Your data lives in your own single account. Paidex has no shared network and no cross-account lookup.

Is Paidex a credit bureau?

No. Paidex is a bookkeeping tool for organizing your own invoice records. It is not a consumer reporting agency and its information should not be used for credit, employment, insurance, or housing decisions.